Privacy policy
This policy explains how DAVRIA processes and protects organisation, user and connected-channel data.
Data we process
CRM records entered by users may include clients, leads, events, quotes, contracts, payments, tasks, document metadata and connected conversation data.
How data is used
Data is used to provide the CRM and messaging functions requested by an organisation, associate conversations with records, support approved actions and maintain an audit trail. DAVRIA does not sell messaging data.
Security and minimisation
Access is authenticated and organisation-scoped. Access tokens, API keys, webhook secrets and signed URLs must not be placed in CRM messages.
AI and automation
External AI and automated actions depend on explicit configuration. Approval, Dry Run and Human Takeover controls remain available where applicable.
Retention and deletion
Data is retained while needed to provide the service and meet applicable obligations. An authorised organisation representative may request export or deletion.
Contact
For privacy or data requests, email renatogeorgianm@gmail.com.